Privacy Policy & Terms and Conditions
Privacy Policy
Introduction
Neumann Construction and Roofing, LLC.
The purpose of this SMS Privacy Policy is to ensure the protection of our users’ personal information when they interact with our website via SMS. This policy outlines the measures we take to safeguard the privacy and security of the data collected through SMS communications, and it explains how we use, store, and manage this information responsibly. By adhering to this policy, we aim to build trust with our users and comply with relevant privacy laws and regulations.
Information We Collect
Names, Phone Numbers, Email Addresses and project details.
This information is collected by: Contact Forms, AI Chat Bot, Phone Calls, Text Messages and Website Cookies.
How We Use You Information
For Communication and Customer Service.
For Project Planning and Execution.
For Marketing (if applicable, News Letters)
Sharing of Information
We do not share any of this information with Third Parties (e.g., Subcontractors, service providers)
Data Security
Your information is safe guarded by rights and restrictions from all Neumann Employees, And all CRM security Measures.
User Rights
We are committed to ensuring that our users have control over their personal data. As part of this commitment, we provide the following rights to our users:
- Access: Users have the right to request access to the personal data we hold about them. This includes information on how their data is being used and the purposes for which it is being processed.
- Update: Users have the right to request corrections or updates to their personal data if they believe it is inaccurate or incomplete.
- Delete: Users have the right to request the deletion of their personal data. This right allows users to ask us to remove their information from our records, subject to certain legal or regulatory obligations that may require us to retain the data for a specific period.
To exercise any of these rights, users can contact us through the provided contact information on our website. We will respond to such requests in accordance with applicable privacy laws and regulations.
You may contact the company during business hours 8:30am to 5:00pm Monday Through Friday, by Email ([email protected]) or by phone (877-762-6350) to exercise these rights.
Cookies
Use of Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance the user experience and provide personalized services. Cookies are small data files that are placed on your device when you visit our website. These technologies help us understand how users interact with our site, allowing us to improve functionality and tailor content to your preferences.
By using our website, you consent to the use of cookies and tracking technologies as described in this policy. You have the option to manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality and performance of our website.
We understand that users may want to control how cookies are used on our website. To manage your cookie preferences, you can follow these steps:
Browser Settings: Most web browsers allow you to manage your cookie settings through their preferences or settings menu. You can choose to block or delete cookies, or set your browser to notify you when cookies are being used. Please refer to your browser’s help section for specific instructions on how to adjust your cookie settings.
Cookie Consent Banner: When you first visit our website, you will see a cookie consent banner. This banner provides information about the types of cookies we use and allows you to accept or decline non-essential cookies. You can update your preferences at any time by clicking on the “Cookie Settings” link available on our website.
Third-Party Tools: There are also third-party tools and browser extensions available that can help you manage cookies and tracking technologies. These tools can provide additional control over your online privacy by allowing you to block or monitor cookies from specific websites.
Please note that disabling cookies may affect the functionality and performance of our website. Some features may not work as intended if cookies are blocked or deleted.
Changes to This Policy
We may update this SMS Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other relevant factors. When we make updates, we will revise the “Last Updated” date at the top of the policy and provide notice of significant changes on our website. We encourage users to review this policy periodically to stay informed about how we protect their personal information.
We may update this SMS Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other relevant factors. When we make updates, we will revise the “Last Updated” date at the top of the policy and provide notice of significant changes on our website. For major changes that affect how we handle your personal information, we will notify you directly through one or more of the following methods:
- Email Notification: We will send an email to the address you have provided to inform you of the changes and how they may impact you.
- SMS Notification: We will send an SMS message to the phone number you have provided, detailing the changes and any actions you may need to take.
- Website Announcement: We will post an announcement on our website’s homepage or privacy policy page, highlighting the changes and providing a link to the updated policy.
We encourage users to review this policy periodically to stay informed about how we protect their personal information.
Contact Information
Email: [email protected] Phone: 1-877-762-6350 Address: 30427 Commerce Dr. San Antonio, FL 33576
Terms & Conditions
1. Acceptance of Terms
By opting in to receive SMS communications from our website, you agree to these terms and conditions. If you do not agree with any part of these terms, please do not use our SMS services.
2. Use of SMS Services
Our SMS services are intended to provide you with important updates, notifications, and promotional offers related to our website and services. By subscribing, you consent to receive SMS messages from us at the phone number you provided.
3. Opt-In and Opt-Out
- Opt-In: To subscribe to our SMS services, you must provide your explicit consent by opting in through our website or other designated channels.
- Opt-Out: You can opt out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive from us. Alternatively, you can contact our customer support team to request removal from our SMS list.
4. Message Frequency
The frequency of SMS messages may vary based on your interactions with our website and services. We strive to limit the number of messages sent to ensure they are relevant and valuable to you.
5. Charges and Fees
Standard message and data rates may apply to SMS messages sent and received from our service, depending on your mobile carrier and plan. Please check with your mobile carrier for details on applicable charges.
6. Privacy and Data Security
We are committed to protecting your privacy and personal information. Our SMS Privacy Policy outlines how we collect, use, and safeguard your data. By subscribing to our SMS services, you agree to the terms of our SMS Privacy Policy.
7. User Rights
You have the right to access, update, or delete your personal data collected through our SMS services. To exercise these rights, please contact us through the provided contact information on our website.
8. Use of Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your experience and provide personalized services. By using our website, you consent to the use of these technologies as described in our privacy policy.
9. Policy Updates
We may update these terms and conditions from time to time to reflect changes in our practices or legal requirements. When updates are made, we will revise the “Last Updated” date at the top of this document and notify you of significant changes through email, SMS, or website announcements.
10. Contact Information
If you have any questions or concerns about these terms and conditions, please contact our customer support team through the contact information provided on our website.
